Fair Housing


As a resident of HACLA, you are entitled to an equal opportunity to use and enjoy the unit that you live in and the common areas as well as to have an equal opportunity to fully participate in our program.  The HACLA is committed to make reasonable accommodations for individuals with disabilities, provide language assistance to individuals with limited English proficiency (LEP), to protect victims of domestic violence, dating violence, sexual assault, and stalking, and to provide an environment free from discrimination based on any protected class.

Reasonable Accommodations

Section 504 of the Rehabilitation Act of 1973 states that HACLA must make reasonable accommodations for individuals with disabilities. These accommodations may include physical alterations to your apartment or common areas, as well as exceptions, changes, or adjustments to rules and policies.  If any member of your household is disabled and because of the disability is in need of an accommodation that would enable him/her to fully participate in the Public Housing Program, please contact your management office.

In most cases, verification of the disability and how the requested accommodation is related to the disability will be required.  For more information about reasonable accommodation or to request an accommodation, please go here.

Violence Against Women Act

The Violence Against Women Act (VAWA) provides protections and remedies for victims of domestic violence, dating violence, sexual assault, or stalking. VAWA core protections specify that an applicant for assistance or resident assisted under a covered housing program may not be denied admission to, denied assistance under, terminated from participation in, or evicted from the housing on the basis or as a direct result of the fact that the applicant or resident is or has been a victim of domestic violence, dating violence, sexual assault, or stalking if the applicant or resident otherwise qualifies for admission, assistance, participation, or occupancy.

If you have been a victim of domestic violence, dating violence, sexual assault, or stalking and need help, please contact the management office. They may be able to offer information of different organizations that provide assistance to victims. Also, please know that any information you discuss with management staff will remain confidential as required by law.

VAWA protections are not limited to women. Victims of domestic violence, dating violence, sexual assault, or stalking are eligible for protections regardless of sex, gender identity, or sexual orientation.

If you need information about your VAWA rights under the Public Housing program, you can ask staff at the Management office or call HACLA’s Customer Call Center at (833) 422-5248.

For help regarding abusive relationships, you can call the National Domestic Violence Hotline at (800) 799-7233 or for persons with hearing impairments (800) 787-3224 (TTY). You may also visit their website. Victims of sexual assault may call the Rape, Abuse & Incest National Network’s National Sexual Assault Hotline at (800) 656-HOPE, or online.

Victims of stalking seeking assistance may visit the National Center for Victims of Crime’s Stalking Resource Center.

For help regarding domestic violence, dating violence, sexual assault or stalking, you may also contact the City of Los Angeles’s Sexual Assault Hotline (800) 656-4673 or online.

Limited English Proficiency (LEP)

HACLA will take reasonable steps to ensure meaningful access to the program by providing free language assistance.  Please refer to our LEP Policy below.  If you require verbal or written translation services for any housing-related issues, please contact your Management office.  To help Management staff identify the language you speak, please use the “I Speak Card” in this link Language Identification Flashcard (PDF), U.S. Department of Commerce, Bureau of the Census | LEP).

Limited English Proficiency Policy